Industry Blogs
Are YOU Your Biggest Obstacle In Recruiting the Talent You Need? Part I
You have a candidate who possesses the education, background, track record and personality required to fill a tough but critical opening.
[continued]- Glenda Smith's blog
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The Power of Respect
Respect.
A few months ago I had the pleasure of attending a luncheon where Deborah Norville spoke on the topic of her latest book aptly titled: The Power of Respect: Benefit from the Most Forgotten Element of Success.
[continued]The Power of Small Kindnesses
A recent study of top-level healthcare executives found that nearly 90% said that patient experience is either their top priority or among their top five priorities. What I found interesting was that the headline stated most are "a little clueless” when it comes to executing or improving the patient’s experience.
[continued]Help Me Help You: A Relationship That Will Add Value To Your Job Search And Career
Certain relationships without question make life easier. One should always know a top-notch physician, dentist, CPA, realtor and attorney. But a recruiter? That one sometimes leaves physicians scratching their heads.
[continued]Would You Diagnose A Patient By Email?
Could you properly diagnose and treat a patient without speaking with them? Proper medical care relies on the physician's interactive relationship with their patients.
[continued]The Platinum Rule of Customer Service
When I was little, my mother impressed upon me the importance of following the Golden Rule. We all know it. "Do unto others as you would have done unto you." It’s actually an ethic of reciprocity and an essential basic of human rights. To treat people with respect and consideration.
However, the most important rule I’ve tried to master is one I learned in business as an adult. The Platinum Rule which states, "Treat others the way they would like to be treated."
[continued]If you had one wish to grant for a Children’s Hospital, what would it be?
On December 30th, a Children’s Hospital posted a simple question to fans on Facebook, "If you had one wish you could grant Children’s Hospital in 2010, what would it be?"
One of the first responses was "Bring more good doctors…to care for the children." The very next response seconded the comment by adding, "More doctors would be my wish too, that way our kids could see their specialists when they need to instead of taking months for an appointment."
[continued]It’s a new year. What will you change?
Change.
Sounds great! You go first.
2010 - a new year and the start of a new decade. Time for resolutions and goal setting.
Everyone wants to change something in their life. Yet very few want to go through the pain, discomfort, and frustration that are part of the process of making those changes.
[continued]- Glenda Smith's blog
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